This page was last modified on 24 Mar 2025
This Privacy Policy explains the policies of 365carat on the collection and use of the information we collect when you access https://365carat.com (the “Service”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.
By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy.
365carat is authorized to modify this Privacy Policy at any time. This may occur without prior notice.
365carat will post the revised Privacy Policy on this page
Collection and Use of Your Personal Information
Information We Collect
When using our Service, you will be prompted to provide us with personal information used to contact or identify you. https://365carat.com collects the following information:
- Usage Data
- Name
- Mobile Number
- Date of Birth
- Home Address
Usage Data includes the following:
- Internet Protocol (IP) address of computers accessing the site
- Web page requests
- Referring web pages
- Browser used to access site
- Time and date of access
How We Collect Information
https://365carat.com collects and receives information from you in the following manner:
- When you fill a registration form or otherwise submit your personal information.
- When you interact with our Service.
We only keep your personal information for as long as we need to for the purposes detailed in this Privacy Policy. We will retain your personal information for a maximum period of six years unless a longer period is required by law.
How We Use Your Information
https://365carat.com may use your information for the following purposes:
- Providing and maintaining our Service, as well as monitoring the usage of our Service.
- For other purposes. 365carat will use your information for data analysis to identify usage trends or determine the effective of our marketing campaigns when reasonable. We will use your information to evaluate and improve our Service, products, services, and marketing efforts.
- Managing your account. Your Personal Data can enable access to multiple functions of our Service that are available to registered users.
- To contact you. 365carat will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.
- To update you with news, general information, special offers, new services, and events.
- Marketing and promotional initiatives. 365carat will use non-specific information gathered from you in order to improve our marketing efforts.
- Targeted advertising. Your Personal Data will be used to improve advertising efforts that are relevant to your specific interests.
- Managing customer orders. Your email address, phone number, social media profiles, and other user account information will be used in order to manage orders placed through our Service.
- Dispute resolution and site protection. Your information will be used in the instance of a legal dispute to resolve issues related to our Service.
How We Share Your Information
365carat will share your information, when applicable, in the following situations:
- With your consent. 365carat will share your information for any purpose with your explicit consent.
Third-party Sharing
Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.
Your information may be shared to a third-party for reasons including:
- Analytics information. Your information might be shared with online analytics tools in order to track and analyse website traffic.
- Payment processing and recovery services. Your information will be used in order to process payments in the event of a purchase, refund, or other similar request.
- Marketing initiatives. Your information will be used for generating and sending newsletters, email marketing efforts, advertisements, and more.
- Improving targeted advertising campaigns. 365carat partners with third party service providers to improve targeted advertising campaigns.
- Improving our Service. Your information might be shared with third-party service providers in order to improve our Service and/or interactions with providers.
If you choose to provide such information during registration or otherwise, you are giving 365carat permission to use, share, and store that information in a manner consistent with this Privacy Policy.
Your information may be disclosed for additional reasons, including:
- Complying with applicable laws, regulations, or court orders.
- Responding to claims that your use of our Service violates third-party rights.
- Enforcing agreements you make with us, including this Privacy Policy.
Cookies
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser.These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| wt_consent | 1 year | Used for remembering users’ consent preferences to be respected on subsequent site visits. It does not collect or store personal information about visitors to the site. |
| m | 1 year 1 month 4 days | Stripe sets this cookie for fraud prevention purposes. It identifies the device used to access the website, allowing the website to be formatted accordingly. |
| __stripe_mid | 1 year | Stripe sets this cookie to set a unique session identifier to recognize users across sessions. |
| __stripe_sid | 1 hour | Stripe sets this cookie to set a unique session identifier for a single session. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| No cookies to display. | ||
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| sbjs_migrations | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_current_add | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_first_add | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_current | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_first | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_udata | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_session | 1 hour | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
| Cookie | Duration | Description |
|---|---|---|
| No cookies to display. | ||
Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| No cookies to display. | ||
Others
Other cookies are those that are being identified and have not been classified into any category as yet.
| Cookie | Duration | Description |
|---|---|---|
| woocommerce_recently_viewed | session | WooCommerce sets this cookie to store performed actions on the website. |
| __cflb | 1 hour | This cookie is used by Cloudflare for load balancing. |
Manage cookie preferences
You can change your cookie preferences any time by clicking the Consent Preferences button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Microsoft Edge: Delete cookies in Microsoft Edge – Microsoft Support
If you are using any other web browser, please visit your browser’s official support documents.
Security
Your information’s security is important to us. https://365carat.com utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.
365carat is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.
Contact Us
For any questions, please contact us through the following methods:
- Address: 2A Mather Ave, Prestwich, Manchester M25 0LA
- Email: customercare@365carat.com
- Website: https://365carat.com/about-us/
For any queries or concerns you have related to the processing of your information, you may contact our data protection lead officer on request.